Compassionate use (Expanded access)

scientist from weybridge pouring solution into a lab beaker

GSK recognises that there may be circumstances when it is appropriate for Healthcare Professionals to give their patients Investigational medicines to treat life threatening or seriously debilitating diseases/conditions where no satisfactory alternatives exist.

Compassionate use policy

Please read our policy on compassionate use here

Healthcare Professional requests for compassionate use

Our policy on compassionate use can be accessed above.

If you are a Healthcare Professional and would like to make a request for compassionate use of a GSK investigational medicine, please email the GSK Clinical Support Helpdesk at GSKClinicalSupportHD@gsk.com.

When emailing, please only include the following information: 

  • investigational medicine being requested
  • Your contact details (country, address, email address and phone number)

Please do not include your patient's personally identifiable information when you contact us.

Receipt of your request will be acknowledged within 24 hours.

In order to handle your enquiry, we are required to record and maintain the personal information that you have provided to us.  This may include your name and contact details. This personal information will be processed solely for the purpose of dealing with your enquiry.  More detailed information on the processing of your personal information is available from our Privacy Notice.

Patient requests for compassionate use

Our compassionate use policy

If you are a patient and would like to make a request for compassionate use of a GSK investigational medicine, please contact your Healthcare Professional.